The Associate Manager, Operations - New Product Development supports the successful execution of KFC US Limited Time Offer (LTO), both national and test market launches. This role focuses on ensuring new products and promotions are operationally feasible, simplified, and ready for execution across the restaurant system. You will partner with Marketing, Food Innovation & Technology (FIT), Training, Communications, and Franchisees to deliver restaurant‑ready launches that drive strong execution and guest experiences.
- 20% - Work directly in restaurants, test kitchens, and with franchise partners to validate execution, procedures, and BOH impact.
- 20% - Provide operational input into LTO design, product builds, and promotional windows to support execution feasibility.
- 60% - Support launch execution through operational readiness, final procedures, training alignment, communications input, and post‑launch issue resolution.
- Experience operationalizing complex initiatives into clear, executable restaurant procedures.
- Strong understanding of restaurant Back‑of‑House (BOH) systems, workflows, and constraints.
- Comfort testing, validating, and refining processes in live restaurant environments.
- Ability to partner cross‑functionally and influence without direct authority.
- Strong analytical, communication, and project coordination skills.
- Proficiency in Word. Excel, PowerPoint, Outlook
- Experience with project management software
Salary Range: $99,200 to $105,030 annually + bonus eligibility.
This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
KFC Corporation is an Equal Opportunity Employer. Applicants for all job openings are welcome and
will be considered without regard to race, gender, age, national origin, color, religion,
disability, military status, or any other basis protected by applicable federal, state or local
law. An offer of employment may be contingent upon a satisfactory background check and proof of
employment eligibility. Restaurant-specific positions are available at both corporate and
franchised KFC locations. Those applying for a position with a franchisee or licensee of KFC are
not applying for to work at KFC Corporation or any of its affiliates. Franchisees and licensees
are independent business owners and employers who are responsible for their own employment
practices, including setting their own wage and benefit programs.
