What You'll Be Serving UpTo oversee all on-premise channel operations, performance, and technologies, ensuring the effective management and scaling of in-restaurant technologies, including but not limited to POS, kiosks, digital menu boards, and other front-of-house (FOH) and back-of-house (BOH) technologies and applications.
Here's How You'll Spice Things Up- On-Premise Channel Management: Lead the strategy and execution of all on-premise channel operations to ensure high performance and superior customer experiences.
- Technology Management: Oversee the deployment and performance of all FOH and BOH technologies, including KDS, POS, and other solutions like.
- Digital Menu Boards: Manage the performance and optimization of digital menu boards to enhance in-restaurant customer engagement.
- Kiosk and Self-Service Technology: Ensure the effective implementation, management, and performance of kiosk and self-service technologies.
- Tech Scaling: Develop and execute strategies to scale on-premise technology solutions across restaurants, including applications like Digital Routines, Labor/Inventory Management, and Production & Forecasting Management platforms.
- Performance Monitoring: Continuously analyze performance data to identify opportunities for improvement and optimize operations.
- Collaboration: Work closely with cross-functional teams to align on-premise operations with overall business objectives.
- Digital Platform Commercialization and Integration: Manage the commercialization and operational integration of digital platforms, ensuring they are effectively embedded into restaurant operations to enhance efficiency, drive growth
- Improve the customer experience.
EducationWhat You Bring to the Table:- Bachelor's degree in business, Engineering, Technology, or a related field preferred.
Experience- Minimum of 5 years of experience in restaurant operations, technology management, or a related field.
- Proven experience managing and scaling on-premise technologies in a retail or restaurant environment.
Skills- Strong project management and analytical skills.
- Excellent stakeholder management, communication and collaboration skills.
- Experience with FOH and BOH technologies, digital menu boards, and kiosks.
- Ability to manage multiple projects and drive technology performance improvements.
Salary Range: $99,200 to $105,030 annually + bonus eligibility.
This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
KFC Corporation is an Equal Opportunity Employer. Applicants for all job openings are welcome and
will be considered without regard to race, gender, age, national origin, color, religion,
disability, military status, or any other basis protected by applicable federal, state or local
law. An offer of employment may be contingent upon a satisfactory background check and proof of
employment eligibility. Restaurant-specific positions are available at both corporate and
franchised KFC locations. Those applying for a position with a franchisee or licensee of KFC are
not applying for to work at KFC Corporation or any of its affiliates. Franchisees and licensees
are independent business owners and employers who are responsible for their own employment
practices, including setting their own wage and benefit programs.
