Assistant Manager Job DescriptionAs the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.
The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.
Essential Functions:- Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
- Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
- Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
- Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
- Inventory management - Manage inventory and monitor the effective execution of company policies.
- Financial accountability - Optimize profit and control costs.
QualificationsJob Requirements: - High School Diploma or GED,
- 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
- Basic personal computer literacy
- Must pass background check criteria and drug test.
- Must have reliable transportation.
- Able to tolerate standing, walking, lifting up to 50 lbs.
KFC Corporation is an Equal Opportunity Employer. Applicants for all job openings are welcome and
will be considered without regard to race, gender, age, national origin, color, religion,
disability, military status, or any other basis protected by applicable federal, state or local
law. An offer of employment may be contingent upon a satisfactory background check and proof of
employment eligibility. Restaurant-specific positions are available at both corporate and
franchised KFC locations. Those applying for a position with a franchisee or licensee of KFC are
not applying for to work at KFC Corporation or any of its affiliates. Franchisees and licensees
are independent business owners and employers who are responsible for their own employment
practices, including setting their own wage and benefit programs.
