Job Opportunity

Apply Now

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

Help Desk Intern
1900 Colonel Sanders Lane
Louisville, KY
40213

Description:


Key Responsibilities May Include: To support and troubleshoot first level field operation calls to Restaurant Support Center for one of the brands (KFC) 1. Conduct appropriate diagnosis/troubleshooting to resolve known issues 2. Have basic understanding of operational procedures of a single brand and corresponding technical hardware and software 3. Log all maintenance/calls accurately in the problem management system 4. Maintain a per hour call answer rate based on departmental objectives

Requirements:


* Preferred customer service experience (1-2 years)
* Beginning organization skills
* Beginning oral and written communication skills
* Beginning problem solving ability
* Beginning understanding of computer concepts (PC fundamentals, Operating systems)
* Ability to type 30 words per minute

Additional Info:

Keep in mind, this is just basic information. You’ll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!

Apply Now

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.