1900 Colonel Sanders Lane

Implementation/Hardware Services Intern

Job Opportunity

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If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

Implementation/Hardware Services Intern
1900 Colonel Sanders Lane
Louisville, KY
40213

Description:


Partner with the Implementation and Hardware Services Team to deliver world class service in support of brand initiatives.

* Provide email inbox management support for specific topics (40%)
* General response to inquiries
* Installation Scheduling
* Provide guidance to customers for hardware and implementation related activities via phone and/or email – including consulting, ordering, installation and follow-up (25%)
* Support New Build and Implementation processes by validating the completion of pre-install tasks and performing post-install follow-up (20%)
* Support hardware compliance enforcement efforts through data analysis and reporting in support of brand standards (15%)

Requirements:


* Education/Certifications
* High School Diploma (or equivalent).
* Currently attending college or university, preferably pursing an IT-related degree.
* Experience
* Years of Experience – 1-2 years in a customer service-related role
* Strong organizational, oral/written communication, and problem-solving skills
* Ability to work in an efficient/fast-paced environment to meet or exceed department needs
* Proficient knowledge of Microsoft Office suite
* Experience with MS Power BI a plus
* Experience with Service Now beneficial
* Basic understanding of restaurant operations is preferred

Additional Info:

Keep in mind, this is just basic information. You’ll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!

Apply Now

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.