1900 Colonel Sanders Lane

Site Reliability Engineer

Job Opportunity

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Site Reliability Engineer
1900 Colonel Sanders Lane
Louisville, KY


KFC is entering an exciting new era of digital and ecommerce initiatives. We are looking for the best and brightest IT talent to take our company to the next level and transform our ordering and payment experiences for our customers. To achieve this strategic initiative, we are currently seeking a Site Reliability Engineer to join our team to focus on ensuring that all KFC web properties are reliable and available for our internal and external customers.

Why KFC? Our culture is second to none, and we invest in our employees. Employee development and growth is at the center of our culture, and we don't just say that, we execute it through career pathing and mentoring. Not only that, we offer a competitive salary and bonus program, along with outstanding benefits to include:

* 4 weeks of paid time off + 1 week of sick time
* Half day Fridays
* Casual dress
* 100% matching 401k (up to 6%) with immediate vesting
* Onsite Daycare, Gym and Cafeteria
* Bonus opportunity & cash awards for delivering breakthrough results
* Competitive health, dental, and vision plans
* Tuition reimbursement
* Access to the latest e-commerce technologies
* And much, much more!

How will you contribute?

Site Reliability Engineers are just as adept at software engineering as they are troubleshooting in the crunch of a production outage. They get the true meaning of the phrase "work smarter, not harder", and are able to bring their enormous technical and problem-solving skills to help improve speed and efficiency of enterprise applications and systems. KFC is seeking just this kind of person to join our Digital & E-Commerce team. In this role, you will work directly with the engineering teams to help bring solutions to production in an efficient and effective way. You will contribute to designing and implementing improvements to our build pipelines & our monitoring and support strategy.

* Work with the cloud infrastructure team to define standards and toolchains. Assist in implementing these solutions in our Azure and AWS environments.
* Work with our corporate platform team to ensure stable and reliable integration with our back-end systems.
* Ensure our customer sites are up, accessible and fast.
* Review development pipeline to look for potential bottlenecks and points of failures.
* Define and implement processes that allow our systems to alert on potential issues and to automate recovery when errors occur.
* Manage the code deployment process to our production environments, ensuring the right quality processes have occurred prior to go-live.
* Assist in the troubleshooting and resolution of production issues.
* Serve as an escalation point for our network operations and helpdesk teams.
* Automating in-restaurant jobs and tasks using Powershell

What will you need?

* Education/Certifications – BS (Computer Engineering preferred)
* Experience

o 5+ year's experience in web/mobile development AND log monitoring systems/VM upkeep

o Knowledge and application of sound SDLC (Software Development Life Cycle) methodologies

o Database experience querying data, creating tables and stored procedures

o NET development experience using Web API, MVC and mobile optimized websites

o Knowledge of Web application security, web services and microservices architectures

o Performance testing, profiling and tuning

Additional Info:

KFC restaurants across the US are commonly operated by independent business owners called Franchisees. They have a contract with KFC allowing them to sell our products and have all operating responsibility for their restaurant, including being your employer. As a result, independently-owned franchised or licensed locations may have different requirements.

Please keep in mind, this is just basic information and you’ll find out more after you apply. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!

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If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.