1900 Colonel Sanders Lane

Manager, Operations Engineering

Job Opportunity

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Manager, Operations Engineering
1900 Colonel Sanders Lane
Louisville, KY


Purpose of the Job:

To develop breakthrough products and leadership initiatives which are operationally ready for the entire KFC System. This leader will lead the cross-functional project teams from an operational perspective in development of programs and processes that moves the KFC business forward, while being operationally simplistic enough to sustain at restaurant level. Their primary focus involves simplifying and optimizing the back of house layout and experience as well as fully understanding operational efficiencies and processes through simulation and in restaurant observation.

Job Responsibilities:

* Represent operations within Restaurant Support Center in support of the following:
* Lead back of house layout and optimization initiatives to improve operational effectiveness and efficiency

* Lead team to perform simulations to model operating efficiencies and understand where there are areas of improvement

* Be a key contributor on cross-functional team in development of new labor engines/forecasting

* Move projects and initiatives forward using the restaurant readiness and DEDVIM processes

* Intentionality to lead via creative thinking and problem solving

* Support margin improvement/leadership initiatives for KFC System

* Continuously communicate and collaborate with field leadership in the execution of national initiatives

* Use disruptive thinking to challenge the status quo

* Field validation/follow-up for key initiatives (approx. 25% travel required)

Knowledge and Skill Required:

* BS/BA degree in Engineering preferred

* 3 to 5 years of above restaurant level Leadership or multi-unit retail leadership experience preferred

* Detail understanding of restaurant P&L statements and reports that support financial success

* Strong communication skills

* Excellent problem solver

* Ability to handle projects that require multiple areas of expertise and may require leading-edge inspiration and innovation

* Organization and ability to handle many tasks at one time

* Ability to mentor cross functional team members officially and unofficially

* Strong computer skills and knowledge of Microsoft applications

* Ability to influence at all levels including Franchise owners

* Strong analytic skills and attention to detail

* Ability to handle and resolve conflict effectively

* Relevant advanced degrees will be considered in lieu of experience

Additional Info:

KFC restaurants across the US are commonly operated by independent business owners called Franchisees. They have a contract with KFC allowing them to sell our products and have all operating responsibility for their restaurant, including being your employer. As a result, independently-owned franchised or licensed locations may have different requirements.

Please keep in mind, this is just basic information and you’ll find out more after you apply. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!

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If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.